Terms of service
Last updated: July 6, 2026
Welcome to DVSN!
The terms “we”, “us” and “our” refer to DVSN. DVSN operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). DVSN is powered by Shopify, which enables us to provide the Services to you.
You can review the most current version of the Terms of Service at any time at this page.
1. General
These terms and conditions (“Terms”) govern the use of the DVSN online store and all orders placed through it. By using the online store you accept these Terms and agree to follow them.
We reserve the right to change or update the content of the online store, including changes to prices, product selection or these Terms. In case we make substantial changes to these Terms or Privacy Policy, we aim to notify our Customers in advance on our website.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
2. Contact Information
Questions about the Terms of Service should be sent to us at dvsn@dvsn45.com
DI VISION OY
Business ID: 3228009-4
Pitkäniitynkatu 3, 33710 Tampere, Finland
dvsn@dvsn45.com
www.dvsn45.com
3. Orders
To place an order you must meet the criteria set for ordering and give true and accurate information of yourself. You must be at least 18 years old to place an order in DVSN online store.
You may submit an order either as a registered customer or without creating an account.
All orders must be placed online. We do not accept orders via phone or email.
We reserve the right to cancel placed orders. A binding order contract will only be formed when we send you an order confirmation confirming the availability and delivery time of your order.
For orders outside the EU, the customer is responsible for any taxes and duties required by their own country. For orders outside the EU we do not charge the Finnish value added tax.
Your personal data is saved to our customer register. For more information about the processing of personal data please see our Privacy Policy.
4. Payment terms
All prices shown in our online store are in euros.
Customers from non-EU countries are exempt from paying the Finnish VAT, but are responsible for possible customs, local VAT and similar expenses in their own country.
Payment methods
Visa, Mastercard, American Express, Apple Pay, Google Pay
5. Shipping and Delivery time
Delivery time of our products depend on the product’s availability and the destination of the delivery. We reserve the right to deliver the orders in multiple deliveries.
Shipping fees depend on the chosen delivery method. For international deliveries your delivery options and costs are determined on your zip code and country.
You will be shown the available delivery methods and shipping fees before you check out.
Please note that we use external service providers for carrying out shippings.
6. Return Policy
Read more about Return Policy. Please note that the return policy does not apply to custom made or tailored products, or for sealed products if the seal has been broken.
The returned product must be unused and capable of being resold. The product must be packaged either in its original packaging or in a similar manner.
7. Liability
To place an order you must meet the criteria set for ordering and give true and accurate information of yourself. You must be at least 18 years old to place an order in DVSN online store.
We are not responsible for delays or damages due to any obstacle beyond our influence. These type of force majeure situations include unusual natural phenomena, disturbances in transportations, and strikes or trade or export prohibitions.
We are also not responsible for any disturbances, interruptions or downtime of the online store.
Consumers
These terms do not limit DVNS’s liability under applicable consumer protection laws, such as liability for defects.
The customer must give notice of a defect of an item within a reasonable time from detecting the defect, however, preferably no later than within two months.
8. Intellectual property rights to the content of the online store
The content of DVSN online store, including pictures, videos, texts, product information, trademarks and charts are property of DVSN and/or it’s partners or licensors. Unauthorized use or copying of the contents or material of the DVSN online store is prohibited.
9. Personal Data and Data Protection
We are responsible for processing and storing customer data carefully. For more information regarding the processing of personal data and data protection please read our Privacy Policy.
10. Applicable Law and Disputes
These Terms are governed by the laws of Finland, excluding its provisions regarding choice of law.
Any disputes that cannot be solved by negotiations, shall be subject to the exclusive jurisdiction of the Finnish courts.
Consumers can also seek advice from the Finnish Consumer Advisory Services (Kuluttajaneuvonta) or contact the Finnish Consumer Dispute Board (Kuluttajariitalautakunta) for a recommendation.